Opening the ‘Black Box’ of Cooperative Learning in Face-to-Face versus Computer-Supported Learning in the Time of COVID-19

This paper aims to identify the changes in student behaviors that resulted from switch face-to-face (F2F) learning computer-supported cooperative (CSCL) due coronavirus (COVID-19) pandemic. We constructed a triple-dimensional index with “thinking ability improvement”, “horizontal knowledge construction”, and “vertical social relationship evolution” make comparisons. According majors, we selected 23 students who registered for entrepreneurship courses March June 2019 F2F 2020 CSCL formats. utilized mixed methods, including experimental, content-based, network conduct evaluations. The results show following: (1) Cooperative is beneficial cultivating creative thinking both groups. (2) level of construction was slightly higher than general. effect early stage course better, later class attained value. (3) For abilities, interactions were closer those group. more prone “fake cooperation” free-riding behavior, whereas led “pan-cooperation” lacked in-depth exploration knowledge. Therefore, this pandemic provides opportunities exploration. offers sustainable hybrid activities allow combination online offline be experienced according contents.